Accords COVID-19 Plan of Action 03/23

23rd March Update

As per the President's announcement on 23rd March - Accord Building Services  is classified as an essential service and will be continuing work as usual.

We can confirm that none of our active workers have travelled overseas within the last 14 days.

To ensure customer safety, any cleaning team that is exhibiting flu like symptoms will not be sent to your booking. We will do our best to replace that team with your permission as early as we can, however we do ask for your patience and understanding during this time if your booking is affected for this reason. We are also continually instilling safe hygiene practices into our cleaning teams.

To ensure the safety of our cleaning teams we do ask that if you are exhibiting flu like symptoms that you let us know as soon as you can so we can arrange the cancellation or reschedule your booking. We are regularly updating our cleaning teams on how to avoid COVID-19 through social isolation, good hygiene and healthy personal habits. We have brought in to practice strict procedures in the event that a customer reports being affected by COVID-19 which includes halting all work for any cleaning team who has been to the customer's house within 14 days of the confirmation.

To ensure the safety of our office team, we are now all working from home and are practicing social distancing.

We want you to know that you can continue to rely on us. The next time we have the privilege of you welcoming us into your home, you can trust our commitment to you remains as steadfast as ever.

If you have any questions or concerns, please feel free to get in touch with our team through using the Contact Us page.

Accord Building Services is also offering disinfectant cleans to help with COVID-19 cleaning in St Louis. Please see the section below for more information.